I am having a memory issue with my Gateway DX4860 desktop PC. I was looking forward to having more memory after I installed it correctly and seated it right too but then when I was away from the computer, AFTER I powered it back on, I noticed that the screen had all this horizontal lines on the screen. I didn't know what to do and I knew I couldn't shut it down so I held on the power button for 5 - 10 seconds until it went off.
Then when I tried to boot up again, it beeped 4 times I think it was, with the POST beeps and I knew something was wrong. I did call the Crucial Support number and the girl tried to help me but the only thing that worked really was removing the memory upgrade that I purchased and just having the normal amount that came with the Gateway computer which was 8 GB.
My questions are: Does my computer really support 16 GB of DDR3 SDRAM or is it really less than this?
I ran the Crucial.com scanner before I purchased it with my debit card and I thought it would work but apparently something went wrong.
Why would the monitor have those lines across the screen? Does that have something to do with the video card not supporting that much memory?
Please help me out soon, I need to know what to do with this memory, I'll either keep it if there's a way to get it to work or return it for a refund hopefully.
Alright, I have a HP G70 120 EA laptop, I use Photoshop on it a lot, but a times the laptop struggles to do what I`m doing in Photoshop, so what I`d like to know and do, is get the best or maximum RAM for my laptop in order for it not to heat up so much.
I also know that having an SSD would help, but I`m on a small budget.
Any help or info would be great,
Thank you for contacting us today. Your system can handle 6x4GB modules. It does not appear that the memory needs to be installed in pairs and that you may add single RAM modules. The easiest way to configure the 16GB would be to remove the 1GB module and replace it with the 2x4GB modules as you were thinking about doing. You should have no issues installing the RAM in that configuration.
Please let me know if you have any other questions or concerns.
Thank you for contacting us. We have done extensive testing and can conclude that your system can be upgraded to 8GB with no issues. With your system you may add a 8GB module to the existing 4GB module already installed. The upgrades for this system can be found here:
Please let us know if you have any other questions or concerns.
August of 2013, a friend at church gave me this Compaq Presario 2004 desktop computer. He and his wife have moved to Minnesota and I have lost contact so cannot ask them. It only came with 256 Mb and the other slot is empty. A friend in Austrailia (I am in Atlanta, Georgia USA); also has an XP computer desktop but not the same brand. He shipped me 2 x 1 Gig and 2 x 2 Gig memory cards this past Wednesday. Will take 10-12 days to get to me. Do the memory cards have to be specific for my computer or will others work? Can I only put just 256 Mb more in the other slot? I am 64 (almost 65) and have never been inside a computer tower. A friend in my building will put the memory in for me. I am confused on how much Mb is 1 Gig and how much is 2? Here is the scan results for my computer: Crucial USA - scan results