Message Dialog Display Update Message
Shopping Cart
no items in the cart
???ACCE_Region_Wish_List_Content???
no items in the wish list

select a store

United States (USD) European Union (Euros) United Kingdom (GBP) Francais (Euros) Italiano (Euros)

Crucial shipping options and policies

Subject to availability, orders that are received and processed before noon GMT Monday to Friday are generally shipped within two business days. Please allow an extra business day for orders received and processed after noon or over the weekend (see below for delivery estimates).

Shipping within the United Kingdom
Place an order at Crucial.com/uk and choose how you would like your package to be shipped!

For a speedy shipment with full shipment tracking visibility from door to door, you can select a discounted rate with Royal Mail Special Delivery or Royal Mail Special Delivery Next Day 9am. If you want your order to ship free of charge and don't mind waiting a little longer, choose Royal Mail Free Shipping. (Offer applies to United Kingdom, Channel Islands, and Isle of Man). Please note that Royal Mail Free Shipping service does not feature shipment tracking.

Delivery to most UK locations by Royal Mail Special Delivery is by 1pm within 1-2 business days of dispatch from Crucial (subject to the conditions listed above and depending on your postcode area).

See Royal Mail Special Delivery service area details

Delivery to most UK locations by Royal Mail Special Delivery Next Day 9am is by 9am the day after dispatch from Crucial (subject to the conditions listed above and depending on your postcode area). ORDERS USING Royal Mail Special Delivery Next Day 9am must be placed by 3.00 p.m. Monday to Friday.

See Royal Mail Special Delivery Next Day 9am service area details

Delivery to most UK locations by Royal Mail Free Shipping is within 3-5 business days of dispatch from Crucial (subject to the conditions listed above and depending on your postcode area).

From time to time Crucial may select a different carrier to deliver your order. Details of the selected carrier will be displayed on the order confirmation page, and as soon as your order ships, we will provide you with carrier-specific tracking information, where applicable.

Shipping outside mainland UK

European orders shipped outside the UK are delivered via UPS Express. Delivery to most European locations is within 3 days from dispatch. If you are a customer having your order delivered to France, Ireland, Germany, Italy, Spain, Belgium, Austria, the Netherlands or Sweden and don't mind waiting a little longer for it, you can have it delivered free of charge by choosing Royal Mail.

Free Shipping via Royal Mail is available in the following European Union countries:

Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, and Sweden.

UPS Express Shipping Rates for the European Union

Country Rate in GBP £
Austria 6.00
Belgium 6.00
Cyprus 16.00
Czech Republic 16.00
Denmark 16.00
Estonia 16.00
Finland 16.00
France 4.00
Country Rate in GBP £
Germany 4.00
Greece 16.00
Hungary 16.00
Ireland 4.00
Italy 4.00
Latvia 16.00
Lithuania 16.00
Luxembourg 16.00
Country Rate in GBP £
Malta 16.00
Netherlands 6.00
Poland 16.00
Portugal 16.00
Slovakia 16.00
Slovenia 16.00
Spain 6.00
Sweden 6.00

Shipping outwith the EU

Customers ordering from outwith the EU may be liable for duty and customs charges, more information can be found in the Support section of the UPS website, under Terms and Conditions of Carriage, Customs Clearance.

UPS Express shipping rates for all other locations serviced by Crucial

Country Rate in GBP £
Albania 12.00
Algeria 16.00
Andorra 12.00
Angola 16.00
Armenia 14.00
Azerbaijan 14.00
Bahrain 14.00
Bangladesh 18.00
Belarus 12.00
Benin 16.00
Bhutan 18.00
Bosnia-Herz. 12.00
Botswana 16.00
Bulgaria 12.00
Burkina Faso 16.00
Burundi 16.00
Cameroon 16.00
Canary Islands 13.00
Cape Verde 16.00
Central African Rep. 16.00
Ceuta/Melilla 13.00
Chad 16.00
Comoros 16.00
Congo 16.00
Croatia 12.00
Dem. Rep. Congo 16.00
Djibouti 16.00
Equatorial Guinea 16.00
Eritrea 16.00
Ethiopia 16.00
Faeroe 12.00
Falkland Islands 8.99
Country Rate in GBP £
Gabon 16.00
Gambia 16.00
Georgia 14.00
Ghana 16.00
Gibraltar 14.00
Guernsey 0.00
Guernsey 3.99
Guernsey 10.99
Guinea 16.00
Guinea-Bissau 16.00
Iceland 12.00
India 30.00
Israel 20.00
Ivory Coast 16.00
Jersey 0.00
Jersey 3.99
Jersey 10.99
Kazakhstan 16.00
Kenya 14.00
Kyrgyzstan 14.00
Lebanon 16.00
Lesotho 16.00
Liberia 16.00
Liechtenstein 12.00
Macedonia 12.00
Madagascar 16.00
Malawi 16.00
Mali 16.00
Mauritania 16.00
Mauritius 16.00
Moldavia 12.00
Monaco 10.00
Country Rate in GBP £
Mongolia 20.00
Montenegro 12.00
Morocco 14.00
Mozambique 16.00
Namibia 16.00
Nepal 18.00
Niger 16.00
Norway 12.00
Oman 14.00
Reunion 16.00
Romania 12.00
Rwanda 16.00
San Marino 12.00
Senegal 16.00
Serbia 12.00
Seychelles 16.00
Sierra Leone 16.00
Somalia 16.00
South Africa 13.00
Swaziland 16.00
Switzerland 6.00
Tajikistan 14.00
Tanzania 16.00
Togo 16.00
Tunisia 16.00
Turkey 12.00
Turkmenistan 14.00
Utd.Arab.Emir. 16.00
Uzbekistan 14.00
Vatican City 10.00
Zambia 16.00
Zimbabwe 16.00

Late or lost shipments

Royal Mail — UK only

Delivery to most UK locations by Royal Mail Packet Post First Class is within 3-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 14 business days have passed since dispatch. After this time, please contact us with your relevant order details.

UPS — UK and International

Delivery by UPS is within 1-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 5 business days have passed since dispatch. After this time, please contact us with your relevant order details.

Advance payment required for some countries

Crucial cannot process orders on credit card terms for shipment to the countries below. In order to ship to one of these countries, payment must be made in advance via wire transfer. For more information, contact us.

Albania
Algeria
Angola
Armenia
Azerbaijan
Bahrain
Belarus
Bosnia-Herz.
Comoros
Congo
Croatia
Czech Republic
Djibouti
Georgia
Ghana
Hungary
India
Kazakhstan
Kyrgyzstan
Lebanon
Liberia
Macedonia
Moldavia
Montenegro
Morocco
Oman
Romania
Rwanda
Serbia
Somalia
Tajikistan
Tanzania
Turkmenistan
Utd.Arab.Emir.
Uzbekistan

Important note for international orders:

Crucial does not ship to:

Afghanistan, Cambodia, China, Cuba, Ecuador, Egypt, El Salvador, Haiti, Honduras, Indonesia, Iran, Iraq, Jordan, Kuwait, Laos, Libya, Nigeria, North Korea, Pakistan, Panama, Peru, Qatar, Russia, Saudi Arabia, Sudan, Syria, Uganda, Ukraine, Venezuela, Yemen.

Currency converter

VAT

As a division of Micron Europe, Limited., Micron Consumer Products Group is required to collect UK VAT (20% of the total order cost, including shipping charges) on all applicable orders. If your company is within the EU, but outwith the UK and you have a VAT Certificate, you are eligible for zero-rated VAT transactions. If your company is eligible for zero-rated VAT, please fax a copy of your company’s VAT Registration Certificate to +44 (0)1355 586101 Attn: Crucial Sales.

Orders to locations outwith the EU are not liable for UK VAT but may be liable for local duties and customs clearance charges in the country of receipt. For more information on applicable charges, please contact your local customs office or tax authority. For information about zero rated VAT eligibility click here.

EU Enlargement, May 2004

As of 01 May 2004 Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, the Slovak Republic, and Slovenia are members of the enlarged EU. Normal EU VAT rules will apply to orders shipping to these countries.

Two ways to find your upgrades

Crucial Advisor tool
If you know your system's specs, use this tool.

Crucial System Scanner
If you don't know your system's specs, use this tool.