SSD Is Not Recognized by Your Laptop
If you are having issues getting your laptop to recognize your SSD we recommend following these steps:
- If the drive is being added as a secondary storage device, it must be initialized first (Windows®, OS X®). If not, disregard this step.
- Remove, reseat, and double-check the connections.
- If it does not fit, check if the original drive had proprietary housing or a spacer bracket attached to make it fit the slot correctly.
- Make sure the old drive still works. If not, install again with the old drive, checking all connections.
- If the old drive still works, but the new SSD does not, try the SSD in a different system if possible. A desktop via SATA cable works best (for 2.5 inch SSDs only).
- If it works in a different system, update to the latest firmware and try in your laptop again.
- Check that your system has the latest BIOS (PC) or firmware (Apple®) installed.
©2019 Micron Technology, Inc. All rights reserved. Information, products, and/or specifications are subject to change without notice. Neither Crucial nor Micron Technology, Inc. is responsible for omissions or errors in typography or photography. Micron, the Micron logo, Crucial, and the Crucial logo are trademarks or registered trademarks of Micron Technology, Inc. Windows is a trademark of Microsoft Corporation in the U.S. and/or other countries. OS X and Apple are trademarks of Apple, Inc., registered in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.