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The memory and storage experts™

Last day to place an order for a delivery before Christmas:

Free shipping (3-5 work days) — 13 December
Royal Mail Special Delivery by 1pm (1-2 work days) — 19 December
Royal Mail Special Delivery by 9am (next day when ordered by 3pm) — 20 December

Please note, orders made using express delivery options after these times will be affected by public holidays and weekends and will not be delivered within the guaranteed timescale.

Holiday hours (GMT) for phone, chat and e-mail support teams:

24 December — 8:00 – 18:00
25 December — Closed
26 December — Closed
27 December — 8:00 – 18:00
28 December – 8:00 – 18:00
29 December – Closed
30 December — Closed
31 December — 8:00 – 18:00
1st January — Closed

Normal support hours will resume on 2 January.

Returns collected after 21 December will not be processed until 3 January.

Live chat

Chat with one of our agents

  • Chat hours:
  • Monday - Friday 0800 – 2000
  • Saturday 0900 – 1500

Order status

Follow your order progress

Check Status

Phone support

English

  • Freephone: 0800 091 0021
  • International: +44 (0)1355 586 100
  • Monday-Friday: 8:00am-6:00pm (GMT)

Ireland

  • Freephone: 1800 939970
  • Monday-Friday: 8:00am-6:00pm (GMT)

Deutsch

  • Tel: 0800 589 3186
  • Montag – Freitag 8.00 – 18.00 Uhr

Italia

  • Tel: 800 986479
  • Lunedi – Venerdi 8.00 – 18.00

Francais

  • Téléphone (Numéro vert) : 0805 11 07 27
  • Du lundi au vendredi : 08h00-18h00

Belgique

  • Tel: 0800 49573
  • Lundi – Vendredi 08.00h – 18.00h

Tech support

  • Freephone: 0800 091 0021
  • International: +44 (0)1355 586 100
  • Monday-Friday: 8:00am-6:00pm (GMT)

Consumer sales

  • Freephone: 0800 091 0021
  • International: +44 (0)1355 586 100
  • Monday-Friday: 8:00am-6:00pm (GMT)

Business/Enterprise sales

  • Freephone: 0800 091 0021
  • International: +44 (0)1355 586100
  • Monday-Friday: 8:30am-5:00pm (GMT)

If you have a problem or complaint, please contact us using any of the methods above. We’ll be happy to help. If you have had a problem that has not been resolved to your satisfaction by dealing with us directly, you may wish to use an Alternative Dispute Resolution (ADR) service. The link to the EU portal, where you can find out more about these services, is below:
https://ec.europa.eu/consumers/odr/

SSD support

All your SSD support needs. Read articles about SSDs, connect with other users on the forum, or live chat to one of our specialists to answer your questions.

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DRAM support

Resources to help answer any DRAM questions you have. Informative articles to make sure you ge the right memory. DRAM installation videos for desktops and laptops. And much more.

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Support resources

Additional resources