Returns and warranty replacement
uk.crucial.com is temporarily unable to process online returns directly due to challenges with one of our partners. For assistance with returns or refunds, our dedicated support team is ready to help. Please contact Customer Service at 0800 031 4596 (Ireland - 1800551177).
Returns and warranty FAQ
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Am I responsible for my return shipping costs?
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Experiencing difficulty during the installation or use of a product?
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What is the process for reseller/distributor returns?
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My order was damaged during shipping transit
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What is Crucial.com's Return Policy?
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What if my product fails to perform as expected after the return period expires?
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I didn't purchase on Crucial.com, can I still make a warranty claim?
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How soon can I expect to receive my refund after I return product?
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What if I have a warranty issue with a non-Crucial branded accessory that I purchased on Crucial.com?
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I ordered a DRAM kit with two modules, can I return one of them?