How the Crucial Scanner Works

The scanner simply looks in your BIOS for information and then searches the Crucial.com web site for compatible matches. If you are concerned about downloading this file, you can scan it with your antivirus software before you run it. Also, we cannot access any of your personal data through the scanner tool, so using it will not compromise any personal information stored on your system.

Downloading and Running the Crucial Scanner is Easy

For Windows users:

  1. Click the "I agree to the terms and conditions" box.

  2. Click the "Scan my Computer" button.

  3. Choose "Save File" when prompted.

  4. Open the saved CrucialScan.exe file and open. (It may have a different name in different countries.)

  5. If you get a security warning, select "Run" to allow the download.

  6. It may take several moments for your browser to update with your scan results.

  7. Once you are done, simply delete the file since nothing was installed or created on your computer.

For Mac users:

  1. Click the "I agree to the terms and conditions" box.

  2. Click the "Scan my Computer" button.

  3. Navigate to the saved CrucialMacScanner file in your “Downloads” folder. (It may have a different name in different countries.)

  4. Navigate to the saved CrucialMacScanner file in your “Downloads” folder. (It may have a different name in different countries.)

  5. Instead of double-clicking again to open the file, right click and choose “Open” from the top of the drop-down menu.

  6. A security message will appear, warning: “’CrucialMacScanner.app” can’t be opened because Apple cannot check it for malicious software.”

  7. Click “Open” to continue.

  8. The Crucial Mac Scanner will run and open with results in your default browser.

  9. Once you are done, simply delete the file since nothing was installed or created on your computer.

Terms and Conditions

There are terms and conditions associated with our scanner. They are put in place to protect our intellectual property. In short, you must agree to use the tool only to scan your computer.

Removing the Scanner is Easy

Just delete the CrucialScan.exe file that you downloaded. The scanner does not install anything on your system when it is opened.