Returns and warranty replacement
For assistance with returns or refunds, our dedicated support team is ready to help. Please contact Customer Service at 0800 031 4596 (Ireland - 1800551177).
Returns and warranty FAQ
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Am I responsible for my return shipping costs?
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Experiencing difficulty during the installation or use of a product?
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What is the process for reseller/distributor returns?
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My order was damaged during shipping transit
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What is Crucial.com's Return Policy?
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What if my product fails to perform as expected after the return period expires?
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I didn't purchase on Crucial.com, can I still make a warranty claim?
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How soon can I expect to receive my refund after I return product?
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What if I have a warranty issue with a non-Crucial branded accessory that I purchased on Crucial.com?
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I ordered a DRAM kit with two modules, can I return one of them?