Contact us
If you have an issue or a question we're here to help.
Customer Support will be closed on January 1. Normal business hours will resume on January 2.
Live chat
Chat with Chip, Crucial's Chat Bot, 24/7 through the icon in the lower right portion of the page. Live agents are available to assist through the Chat Bot service from 8 a.m. to 6 p.m (GMT). Monday through Friday.
Phone support
Customer Service & Technical Support
English
Freephone: 0800 031 4596
Monday-Friday: 8:00am-6:00pm (GMT)
Ireland
Freephone: 1800551177
Monday-Friday: 8:00am-6:00pm (GMT)
If you have a problem or complaint, please contact us using any of the methods above. We’ll be happy to help. If you have had a problem that has not been resolved to your satisfaction by dealing with us directly, you may wish to use an Alternative Dispute Resolution (ADR) service. The link to the EU portal, where you can find out more about these services, is below:
https://ec.europa.eu/consumers/odr/
SSD support
All your SSD support needs. Read articles about SSDs, connect with other users on the forum, or live chat to one of our specialists to answer your questions.
DRAM support
Resources to help answer your DRAM questions. Informative articles to make sure you get the right memory. Installation videos for desktops and laptops.
Support resources
Cloning using Acronis True Image HD
Our SSD installation guide walks you through the Acronis software installation and cloning process
Crucial Advisor Tool
Simply select your computer's make/model and view guaranteed compatible memory and storage upgrades.
Crucial System Scanner
Download and run our System Scanner and we'll find your system, show you what's installed now and show you compatible upgrades.