Acronis True Image for Crucial® Overview

How do I clone to my disk?

The Clone Disk function, located under the Tools tab, will allow you to clone your original disk to your new SSD. A full guide for migrating your original drive's contents, as well as other assistance with installation, is available here.

Is this software compatible with MacOS® or OS X®?

This software is Windows® only. Similar functions are built in to Apple operating systems, and a full guide for that process is available here.

I am trying to install True Image for Crucial but I receive a message that a Crucial® SSD must be installed.

Acronis True Image for Crucial requires a Crucial® BX-series, MX-series, P-series or portable X-series SSD to be connected to the system (using either a SATA cable or SATA-to-USB adapter) when running the installer or when launching the program after installation. If no Crucial drive (or only a legacy model) is present, an error will appear and the program will have to be closed and reopened once a compatible Crucial SSD has been connected.

I have a product key but the program does not ask for it.

Older versions of True Image HD used a 16-digit product key for registration of the program. This step is no longer required for the current version of the software. As long as a supported Crucial drive is connected to the system, True Image for Crucial will now install without registration.

How do I use the other features of Acronis True Image for Crucial?

Only the Clone Disk function is available and supported by True Image for Crucial. Other features present in the menus, such as Backup, Sync, and Dashboard, will require updating to an unrestricted Acronis product at After purchasing a license for a full Acronis product, support for these features will be provided by Acronis support.

I receive errors about the source disk using Acronis, or my completed clone does not boot.

An error on the original disk can keep Acronis from completing a clone operation, or result in boot errors trying to use the SSD after cloning. Running a scan to repair errors on your original disk, then retrying the clone, may address these malfunctions, but extensive or uncorrectible errors on your source disk may mean cloning is impossible or will result in persistent instability, in which case a clean OS installation may be the best solution.

©2022 Micron Technology, Inc. All rights reserved. Information, products, and/or specifications are subject to change without notice. Neither Crucial nor Micron Technology, Inc. is responsible for omissions or errors in typography or photography. Micron, the Micron logo, Crucial, and the Crucial logo are trademarks or registered trademarks of Micron Technology, Inc. Acronis True Image is a trademark of Acronis International GmbH and/or other countries.  Windows is a trademark of Microsoft Corporation in the U.S. and/or other countries. MacOS and OS X are trademarks of Apple, Inc., registered in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.