SSD Is Not Recognized by Your Laptop
If you are having issues getting your laptop to recognize your SSD we recommend following these steps:
- If the drive is being added as a secondary storage device, it must be initialized first (Windows®, OS X®). If not, disregard this step.
- Remove, reseat, and double-check the connections.
- If it does not fit, check if the original drive had proprietary housing or a spacer bracket attached to make it fit the slot correctly.
- Make sure the old drive still works. If not, install again with the old drive, checking all connections.
- If the old drive still works, but the new SSD does not, try the SSD in a different system if possible. A desktop via SATA cable works best (for 2.5 inch SSDs only).
- If it works in a different system, update to the latest firmware and try in your laptop again.
- If the drive does not work in any system or connection, try a power cycle on the drive, and if the drive still does not work, a replacement may be needed.
- Check that your system has the latest BIOS (PC) or firmware (Apple®) installed.
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