VAT Questions

Do I have to pay sales tax?

There are no exceptions to the requirement to pay local VAT unless a buyer is VAT exempt or shipping to a region that is VAT exempt.

The price indicated includes anticipated VAT that we will collect from you based on information you make available to us. The total price may change during the course of the shopping session depending on a number of factors. However, you will have the opportunity to review the final price we will charge before you submit your order. A national VAT rate will be applied on physical goods for customers based in EU countries. This VAT may not be shown as a separate charge during checkout and may instead be included in the product price (VAT inclusive pricing). If you are based in the EU and are purchasing for a company registered for VAT, you may not have to pay VAT on your purchase. Please enter your VAT exemption number when prompted during the purchase process. To be prompted for a VAT exemption number, be sure to enter a Company Name when entering your billing information. When your VAT exemption number has been validated, your VAT will be automatically updated to zero, if applicable. In the event that your order does not qualify for VAT exemption, we will not be able to remove this charge from the order.

I am VAT exempt. How do I get a refund on VAT I was charged?

VAT exemption must be claimed during the order process. The VAT won't be refunded post-order.

How do I claim VAT exempt status on the web site?

If you are based in the EU and are purchasing for a company registered for VAT, you may not have to pay VAT on your purchase. Please enter your VAT exemption number when prompted during the purchase process. To be prompted for a VAT exemption number, be sure to enter a Company Name when entering your billing information. When your VAT exemption number has been validated, if applicable, your VAT will be automatically updated to zero. In the event that your order does not qualify for VAT exemption, we will not be able to remove this charge from the order.

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